Sphinx solutions are renowned for their integrated software, offering general access to statistics, user-friendly interfaces, and seamless interoperability with all media (face-to-face surveys, web surveys, telephone surveys, ad scanner data capture)

• Software
• Web survey option
• Lexica option
• Scanner option
• CATI option

Three reasons why you should choose Sphinx CATI:

Integrated: a single tool to manage all the stages of your campaign, from drafting the script to monitoring operations
Flexible: ideal for setting up an in-house telephone platform
Complete: numerous parameters to prepare, administer and analyse the call campaign with precision and professionalism

Description :

Sphinx Cati integrates 3 modules:

• An administrator, who prepares and analyses the campaign
• A supervisor, who monitors the campaign
• Telemarketers, who conduct the interviews

Flexible and economical, the CATI option allows you to carry out successful telephone surveys:

Script parameterisation for telephone surveys: define the questionnaire. Integration of telephone database with Sphinx software. Management of campaign through the administrator module. Call processing through the dedicated operator module, Stand-alone (preview) or automated (progressive) mode. Follow-up and oversight of campaign performance indicators (number of calls, duration, quality of responses...) Production of survey results and various statistical processing, from the most basic to the most advanced analyses. (Tables and graphs)