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3 reasons why you should choose Advanced Training:
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All the knowledge and methods you need to achieve a good customer satisfaction survey.
Overall purposes:
• Defining satisfaction and related concepts.
• Being able to choose the right tools to measure satisfaction.
• Developing skills to set up an ad hoc study.
Prerequisites:
No prerequisites are required.
Cases treated:
Sample surveys, except for Consultancy training.
Organizational arrangements:
• 2 days of 6 hours (9:30 to 12:30, 14:00 to 17:00)
• In pooled training: see courses planed on the training catalogue (10 people)
• In your offices, dates to be defined with our Training department

