Cases study The dépêche du
Sud Est

Leader among the regional daily press newspapers, it has set up an online panel of readers. A very efficient tool to know the expectations and behaviours of the customers.

Surveys and questionnaires: Going from information to decision-making

Surveys and questionnaires

Satisfaction surveys

Show your clients their satisfaction matters, and improve the quality of your services. Measure your fellow workers' opinion of your company’s social climate or a new project. Case study

Health, Tourism, Insurance companies, Banks, Distribution, Public services...

Opinion polls

Find out how your partners, electors and all your fellow workers feel.

Press, Media, Local communities, Trade unions, Associations...

Panel management

Poll your users or clients selectively, depending on their characteristics and the function of the information you need.

Press, Media, Business management

Quality surveys

Improve the quality of your products and services by analysing the performance indicators, evaluating your suppliers or listening to criticisms. Case study

Industry, Public services, Government authorities...

Observatories

Periodically collect data regarding customer or supplier satisfaction, the opinion of your collaborators, and compare changes depending on time or location.

Large groups, Administrations, Regions, Human Resources management